For businesses procuring industrial pure water equipment, directly contacting the source pure water equipment manufacturer is the most worry-free option—eliminating layers of middlemen and ensuring transparent and fair pricing. You also receive a full-chain service from on-site water testing, customized solutions, installation and commissioning to lifetime maintenance. Xi'an DIEN Water Treatment, as a local professional pure water equipment manufacturer, specializes in the R&D and production of industrial reverse osmosis and EDI ultrapure water equipment, serving industries such as food, chemical, manufacturing, and laboratories. Many customers' first question is about the manufacturer's direct sales contact number. In fact, besides direct phone contact, there are multiple convenient consultation channels to help you quickly connect with technical personnel and obtain customized solutions and quotations.

Currently, the main contact methods cover four categories: leaving a message on the official website, calling the manufacturer's direct sales number, conducting on-site inspections at the factory, and scheduling an engineer to collect samples and conduct surveys. You only need to provide basic information such as average daily water consumption, raw water type, effluent water quality requirements, and machine room conditions. DIEN's technical team will then tailor a complete pure water system to suit the specific characteristics of Northwest China, including high groundwater hardness and significant water quality fluctuations during the rainy season. This avoids generic template machines and prevents problems like frequent membrane clogging, fluctuating water quality, and high maintenance costs from the outset.
Pure Water Upgrade Project at a Condiment Processing Plant in Xianyang, Shaanxi
This vinegar and sauce brewing plant relies entirely on pure water for ingredient preparation and raw material cleaning. The plant's own well water has excessive hardness, and the ordinary equipment they used in the past produced unstable water output, failing to remove calcium and magnesium ions and organic matter effectively. This resulted in significant differences in flavor between different batches of fermented products, severe pipe scaling and clogging, requiring monthly shutdowns for maintenance, and disrupting the entire production schedule. The client urgently needed a stable and compliant industrial pure water system with a daily output of 12 tons of pure water, a high degree of automation, and minimal manual intervention.
DIEN Water Treatment Solutions
As a professional pure water equipment manufacturer, we immediately provided on-site water sampling and testing. Based on the available space in our workshop's machine room, we customized a pretreatment softening + dual-stage reverse osmosis pure water system. Quartz sand and activated carbon filters first remove sediment and residual chlorine. A fully automatic softening device reduces the hardness of the raw water. The dual-stage reverse osmosis system performs deep desalination, and a post-processing ultraviolet sterilization inhibits microbial growth. The entire system is equipped with PLC intelligent control, automatic flushing, and online water quality monitoring, making it suitable for 24-hour intermittent production in factories. All piping is made of food-grade materials, fully meeting the hygiene standards for condiment production.
Usage Results and Customer Feedback
After installation, commissioning, and water supply, the conductivity of the produced water was consistently controlled below 10μS/cm, and the water quality met standards throughout the process. Pipes no longer accumulated thick scale, the reverse osmosis membrane cleaning cycle was significantly extended, and the frequency of downtime maintenance was reduced by 70%.

Reverse Osmosis Pure Water Treatment Equipment
Customer Testimonial: "I had a terrible experience using middlemen before, but after comparing several options, I chose DIEN, a manufacturer of pure water equipment directly from the source. Their solution perfectly matched our working conditions, not just a generic, mass-produced product. Now the water quality is very stable, and the flavor of the finished product from different batches is almost identical. The equipment rarely malfunctions. Their local after-sales service in Northwest China is readily available; they can arrive on-site the same day if there are any problems, saving us a lot of production hassles. We will definitely use DIEN again for future equipment upgrades."
When choosing industrial pure water equipment, don't just compare prices. Water quality compatibility, process design rationality, and localized after-sales service capabilities are the core factors. DIEN Water Treatment in Xi'an has its own production workshop and supports non-standard customization of industrial pure water equipment of different tonnages. We welcome you to submit your working conditions through any consultation channel to receive a free customized water purification solution and quotation.
How much does a set of reverse osmosis pure water equipment for industrial boilers cost?
Do you know how to choose a reverse osmosis water treatment system?
Inlet requirements and process flow of reverse osmosis pure water equipment
What is the difference between primary and secondary reverse osmosis equipment?
What is the working principle of reverse osmosis equipment commonly used in the water treatment industry?
The service life of industrial pure water equipment and the replacement cycle of consumables